No questions asked
You don't owe us a reason. “Please refund me” is enough.
The 7-day promise
Choose Heritage Circle. If it isn't right for you in your first 7 days, tell us and we'll refund your membership fee in full. You don't have to explain why.
You don't owe us a reason. “Please refund me” is enough.
Not a credit, not a partial refund. Every dollar, back to the card you paid with.
Each person who joins gets their own 7 days, starting from the day they pay.
Covers Heritage Circle, for every country we support. Earlier Heritage Passport Pro purchases keep their guarantee.
How it works
Build your Ancestry Citizenship Tree, see your roadmap, and try every member tool.
Write to support@heritagepassport.co from your account email within 7 days of paying. For Circle, you have until your cohort's first session if that is later.
Refunded in full to your original card. No forms, no exit interview.
Why we offer it
So the first 7 days are on us. Explore your case, your documents and your roadmap. If it isn't what you hoped, you walk away with your money.
Choose Heritage Circle, risk-freeHeritage Circle: 7 days from paying, or until your cohort's first session, whichever is later. Record orders go straight to government offices, so they’re final once placed.
Full legal terms (Terms of Service, Section 4.3)